Enterprise Integration
In this section we focus on how to integrate the Axeda Platform with your enterprise applications. One very common integration is to make asset alarms create a service request in your CRM or helpdesk. Others include using asset data to drive usage based billing, or to update product installed base (inventory) from the asset in the field.
When assets are connected to the Platform, the data flow is typically from the asset, through the Platform’s Expression Rules engine, and then to an enterprise application. This was demonstrated in Get Started when an alarm caused a phone call through Twilio, which uses a pattern described in Using Cloud Services in Rules. This is discussed further in the Overview of Enterprise Integration.
External applications can use the Platform Web services to configure the system, query for information, and to control assets. There are examples that consume web services in these .NET programs.
This video shows how to integrate Platform events into an Enterprise Application behind your IT firewall.
For a higher-level view, see the Introduction to the Axeda Platform.


